ORDER PROCESSING AND SHIPPING

We process orders on Business days which are Monday through Friday, Eastern Standard Times

– ORDER PROCESSING TIME: 5 – 10 BUSINESS DAYS * (in regular seasons).
(*) might be delayed 3-5 business days due to the peak season, but we will try our best to fulfill orders as fast as we can.

SHIPPING TIMES & SHIPPING COST
We provide shipping to over 200 countries around the world. However, there is some location we are unable to ship tom, click here for NON-SHIPPING COUNTRIES. If you happen to be located in one of those countries we will contact you.
How long shipping takes really depends on where you are from. To make it easy
for you we created this simple table to help you estimate:

– FREE SHIPPING (For order over $99): We think quality should speak for itself. Therefore we only charge shipping on one-off orders. Basically, this means that for everything you order 99$ USD or above on Meowpinky.com, shipping is on us!
( Free Shipping is regarded as Standard Shipping)

*This doesn’t include our 5-7 business days for POST OFFICE handling and active your tracking Number.

 

Note 1:
– We are NOT responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
– The ETA above is regarded under normal condition of weather, social,…
– When it’s the high peak of demand for logistics or holiday, festival, disaster, strike, demonstration… it will be slower according to the incidents which we can not control. However, we will have your order delivered or refunded if it gets lost.

Note 2:
You can choose Standard Shipping at a cheaper cost but if the goods are lost when shipped, we will not refund you, if the goods you receive are defective, broken, … but cause not by you, we will send you a replacement product or refund you (if you want the refund, you need to send the package back).

Note 3:
We send orders to ordering shipping address, not the person on it. Please make sure your shipping address is written correctly to avoid any inconvenience.

If you find something unusual happens to your order while shipping, please report via the form below: